If you have been following this series, ‘There’s a Place for you, here’, you must be…
Hotels are complex operations although one may simply see them as ‘just’ selling rooms and food…
If you have been following this series, ‘There’s a Place for you, here’, you must be…
“Meet Our Management Team: Episode 11 In this episode of Meet Our Management Team, we introduce…
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th…
Hotels are complex operations although one may simply see them as ‘just’ selling rooms and food…
It was Ghana’s second annual National Customer Service Week. There was much excitement in celebrating the…
Good Customer Service – Let Customers Know You Appreciate Them. Relax and enjoy solving the two…
This is a special edition as Ghana observes this year’s National Customer Service Week, dubbed NAKOFEST,…
Hospitality managers want every employee to provide high-quality service to every guest, every time. Just as…