The call came at 2 a.m. Esi felt the silence before the knock. The ceiling fan …
These are extraordinary times…and there is no reference book to guide us out from the happenings …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
by Egi Gaisie
The call came at 2 a.m. Esi felt the silence before the knock. The ceiling fan …
by Egi Gaisie
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Education & TrainingSupervisors & Management
The Fourth Key: Parkens Hotel —Resident Manager in the Dark
by Egi Gaisieby Egi GaisieThe call came at 2 a.m. Esi felt the silence before the knock. The ceiling fan …
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Education & TrainingSupervisors & Management
The Fourth Key: Parkens Hotel —The Manager in Training
by Egi Gaisieby Egi GaisieEsi had always excelled in her coursework. Three years of hospitality studies had given her a …
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Education & TrainingSupervisors & Management
The Fourth Key: Beyond Contracts—From HOTKATT to CDI: Hotels as Classrooms
by Egi Gaisieby Egi GaisieWhat happens when the hotel itself becomes the classroom, and hospitality students step into leadership? Ghana …
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Education & TrainingSupervisors & Management
The Fourth Key: Experiential Hotel Management
by Egi Gaisieby Egi GaisieIntroductory Remarks The journey through the Keys has already shown us contracts tested, resisted, and reshaped. …
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Education & TrainingSupervisors & Management
Management Contract Operations—The Third Key: Part 3—The Pragmatic Investor—Numbers, Loyalty, and the Limits of Efficiency
by Egi Gaisieby Egi GaisieYawa‑Attah had heard much about his industrious ambitions. Given his reputation as a pragmatic investor, she …
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Education & TrainingSupervisors & Management
Management Contract Operations—The Third Key: Part 2—The Reluctant Family—Kinship, Conflict, and the Breaking Point
by Egi Gaisieby Egi GaisieCourt Gardens shimmered with promise. Nestled in the airport residential area, its lush apartments—fifteen in all, …