Yawa‑Attah had heard much about his industrious ambitions. Given his reputation as a pragmatic investor, she …
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Education & TrainingSupervisors & Management
Management Contract Operations—The Third Key: Part 2—The Reluctant Family—Kinship, Conflict, and the Breaking Point
Court Gardens shimmered with promise. Nestled in the airport residential area, its lush apartments—fifteen in all, …
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Education & TrainingSupervisors & Management
Management Contract Operations—The Third Key: Part 1—The Ambitious Owner
On 22 June 2006, Hibiscus Hotel in Accra entered into a hurried Memorandum of Understanding with …
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Education & TrainingSupervisors & Management
Management Contract Operations—The Third Key: Introduction – The Landscape of Ghana SME Hotels
There was a time in Ghana when hotel owners stood at a crossroads. The years after …
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Education & TrainingSupervisors & Management
Management Contract Operations—The Second Key: Legacy and Belonging
The two-year secondment contract ended, and the shareholders made a quiet decision: they would not let …
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Education & TrainingSupervisors & Management
Management Contract Operations—The Second Key: Renewal and Succession
The season had closed with strong revenues. Story Nights and Guardian Trails had performed exceptionally well, …
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Editor's PicksSupervisors & Management
Management Contract Operations—The Second Key: The Lanterns of the Quiet Zone
The lanterns of the Quiet Zone glowed brighter than ever, but inside the boardroom of Savannah …
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Editor's PicksSupervisors & Management
Management Contract Operations—The Second Key: Performance as Promise Part 2—Resolution and Renewal
Silence stretched across the room as the staff waited, holding their breaths. Aanani’s gaze swept the …
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Editor's PicksSupervisors & Management
Management Contract Operations—The Second Key: Performance as Promise Part 1—Challenge Emerges
The rains had softened the savannah, turning dust into the scent of wet earth. Acacia trees …
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Editor's PicksSupervisors & Management
Management Contract Operations—The Second Key: Stories Become Currency
Several months had passed. The Quiet Zone deck had been repaired, its beams polished, lanterns glowing …