The Hospitality industry: per this series, think of places to eat (the food and beverage service…
Good Customer Service – Let Customers Know You Appreciate Them. Relax and enjoy solving the two…
The Hospitality industry: per this series, think of places to eat (the food and beverage service…
‘The Way You Dress Is the Way You Will Be Addressed’. This is a well-known adage.…
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th…
Good Customer Service – Let Customers Know You Appreciate Them. Relax and enjoy solving the two…
This is a special edition as Ghana observes this year’s National Customer Service Week, dubbed NAKOFEST,…
Hospitality managers want every employee to provide high-quality service to every guest, every time. Just as…
We have been deliberating on customer service; it is more complex than many people think. You…
Customer service occurs by phone, email, live chat, social media, SMS as well as face-to-face. Regardless…
At the center of every service is the customer. Last week’s feature was a tease about…