The hospitality industry has long been misunderstood, resulting in the development of many stereotypes and myths…
Articles on ‘the moment of truth’ are usually written from the viewpoint of the recipient of…
The hospitality industry has long been misunderstood, resulting in the development of many stereotypes and myths…
‘The Way You Dress Is the Way You Will Be Addressed’. This is a well-known adage.…
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th…
Articles on ‘the moment of truth’ are usually written from the viewpoint of the recipient of…
A toolkit as defined by a dictionary could mean ‘a set of tools, especially one kept in…
It is very tempting to write about my recent experience as a victim to poor food…
Confused by the terminologies.. ‘tips’, ‘service charges’, ‘cover charge’ and ‘gratuities’? You are not alone. To…
The images on your right and left are traditional symbols depicting the availability of food and…
It is common practice to find hotel food service personnel being hired without any prior professional…