Perhaps to the relief of many, and obviously to my own relief, this article ends my…
Customer service occurs by phone, email, live chat, social media, SMS as well as face-to-face. Regardless…
Perhaps to the relief of many, and obviously to my own relief, this article ends my…
‘The Way You Dress Is the Way You Will Be Addressed’. This is a well-known adage.…
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th…
Customer service occurs by phone, email, live chat, social media, SMS as well as face-to-face. Regardless…
At the center of every service is the customer. Last week’s feature was a tease about…
Services and tourism go hand in hand. Many service organizations rightly believe they can be successful…
Over the years, I have had a few people nudge me, directing my attention to write…
The opening statement in the feature ‘Go Green: Awakening to Eco-Tourism’ about two months ago, reads:…
This call, ‘Awakening to eco-tourism in Ghana’ is closing-in with the Forest circuit. If you have…