Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as…
I recall a part-time job I had several years ago to supervise the housekeeping department of…
Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as…
Hotels are complex operations although one may simply see them as ‘just’ selling rooms and food…
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th…
I recall a part-time job I had several years ago to supervise the housekeeping department of…
While celebrating good hotel housekeeping, attention has so far been drawn to unique challenges faced by…
Too often operational hotel housekeeping personnel are not appreciated. Many people underestimate what efforts are required…
Making a good first impression on guests and sustaining it begins with the hotels’leadership. Hotel leadership…
Hotel housekeeping is often mistakenly limited to the cleaning of guestrooms.A few people consider the cleanliness…
The past few days have witnessed many people receiving diverse wishes for 2017; wishes for happiness,…