We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below. …
I imagine Ghana working with a complete set of National Competency Standards for Hospitality; with General …
“Meet Our Management Team: Episode 11 In this episode of Meet Our Management Team, we introduce …
by Egi Gaisie
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th …
by Egi Gaisie
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This begins my first post on education and training in the hospitality industry in Ghana. I …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS: THE TEACHER IN YOU
by Egi Gaisieby Egi GaisieAre you a Supervisor? There is a Teacher in you! This is the last under the series, “The Image …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES-PART V
by Egi Gaisieby Egi GaisieFirst-level Supervisors wear many ‘hats’.“Our supervisors can probably have more influence on our productivity, worker absenteeism, …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES- PART IV cont.
by Egi Gaisieby Egi GaisieThe quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES- PART IV.
by Egi Gaisieby Egi GaisieIt takes special people to excel in the hotel industry and SUPER SPECIAL people to be …