If you have been following this series, ‘There’s a Place for you, here’, you must be…
Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as…
“Meet Our Management Team: Episode 11 In this episode of Meet Our Management Team, we introduce…
by Egi Gaisie
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th…
by Egi Gaisie
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 6b
by Egi Gaisieby Egi GaisieThe idiom, ‘the devil is in the details’, is more often heard by some of us…
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 6a
by Egi Gaisieby Egi GaisieTwo training videos, The Professionals (based on how to plan and sell a successful catering function)…
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 5
by Egi Gaisieby Egi GaisieIt’s been about two and a half years since the book, Careers in the Lodging –Hospitality…
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 4
by Egi Gaisieby Egi GaisieThe hospitality and tourism industry is inundated with service situations which require not only top management…
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This week’s feature deviates from the norm, to introduce you to a hobby which now tutors…