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Making a good first impression on guests and sustaining it begins with the hotels’leadership.
Hotel leadership betrays itself and unfortunately, housekeeping operational personnel often bear the brunt.
Making a good first impression on guests and sustaining it begins with the hotels’leadership.
Hotel leadership betrays itself and unfortunately, housekeeping operational personnel often bear the brunt.
Egi Gaisie is a hospitality trainer blogger, passionate about bridging the gap between hospitality education/training and the hospitality industry in Ghana. She has been in the industry for more than 25 years. Her industry career is enriched by hands-on work in various positions at operational and management levels in the different departments of hotels.