Hotel housekeeping is often mistakenly limited to the cleaning of guestrooms. A few people consider the cleanliness of public areas as well.
What if it is suggested that since enforcement is generally an issue here in Ghana, hotel housekeeping be stretched to the cleanliness and maintenance of directional signs and bill boards advertising the hotel?
Could unpleasant sights and sounds created by commercial activities (bus terminals, mechanic shops, petty traders) around the immediate environs of the hotel be a responsibility of
back-of-housekeeping?
Whether or not housekeeping develops a critical eye, watch out, housekeeping your attitude shows.
Egi Gaisie is a hospitality trainer blogger, passionate about bridging the gap between hospitality education/training and the hospitality industry in Ghana. She has been in the industry for more than 25 years. Her industry career is enriched by hands-on work in various positions at operational and management levels in the different departments of hotels.
