Hotels are complex operations although one may simply see them as ‘just’ selling rooms and food…
Category:
Food & Beverage Service
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Food & Beverage ServiceHotel Operations
EXPEDITION:
DISCOVERING NEW NORMAL HOTEL PRACTICES
Food & Beverage Services
by Egi Gaisieby Egi GaisieFood service is a whole drama! And the culinary part of the department is arts and…
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Food & Beverage ServiceHotel OperationsKitchen
EXPEDITION:
DISCOVERING NEW NORMAL HOTEL PRACTICES
Food & Beverage Department – Kitchen Operations – Part 2 cont.
by Egi Gaisieby Egi GaisieI have recently come across a number of studies on ‘food safety knowledge’, ‘food safety attitudes…
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Food & Beverage ServiceHotel OperationsKitchen
EXPEDITION:
DISCOVERING NEW NORMAL HOTEL PRACTICES
Food & Beverage Department – Kitchen Operations – Part 2
by Egi Gaisieby Egi GaisieOur expedition to hotels has so far led us to those who have opened their doors…
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Food & Beverage ServiceHotel OperationsKitchen
EXPEDITION:
DISCOVERING NEW NORMAL HOTEL PRACTICES
Food & Beverage Department – Kitchen Operations – Part 1 cont.
by Egi Gaisieby Egi GaisieIn reality, kitchens in hotels, stand-alone restaurants and indeed all kitchens are expected to be ‘no-go’ areas for none-kitchen personnel unless…
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Food & Beverage ServiceHotel OperationsKitchen
EXPEDITION:
DISCOVERING NEW NORMAL HOTEL PRACTICES
Food & Beverage Department – Kitchen Operations – Part 1
by Egi Gaisieby Egi GaisieToday’s expedition will be leading us to the food and beverage department/division; where, if you are…
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Food & Beverage ServiceHotel Operations
HOTEL FOOD AND BEVERAGE SERVICE; THE MOMENT OF TRUTH
by Egi Gaisieby Egi GaisieArticles on ‘the moment of truth’ are usually written from the viewpoint of the recipient of…
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Food & Beverage ServiceHotel Operations
HOTEL FOOD AND BEVERAGE SERVICE; PREPARATION FOR EXCEPTIONAL SERVICE PART 2
by Egi Gaisieby Egi GaisieA toolkit as defined by a dictionary could mean ‘a set of tools, especially one kept in…
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Food & Beverage ServiceHotel Operations
HOTEL FOOD AND BEVERAGE SERVICE; PREPARATION FOR EXCEPTIONAL SERVICE PART 1
by Egi Gaisieby Egi GaisieIt is very tempting to write about my recent experience as a victim to poor food…
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Food & Beverage Service
HOTEL FOOD AND BEVERAGE SERVICE: THE QUESTION OF TIPPING ed al.
by Egi Gaisieby Egi GaisieConfused by the terminologies.. ‘tips’, ‘service charges’, ‘cover charge’ and ‘gratuities’? You are not alone. To…
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