According to a report, 94% of the children in the survey stated that they were worried …
Egi Gaisie
Egi Gaisie
Egi Gaisie is a hospitality trainer blogger, passionate about bridging the gap between hospitality education/training and the hospitality industry in Ghana. She has been in the industry for more than 25 years. Her industry career is enriched by hands-on work in various positions at operational and management levels in the different departments of hotels.
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This subject is very close to my heart, perhaps because I started my career in the …
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This is not what we wanted to hear, but continue trusting God. He says ‘There is …
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‘The Way You Dress Is the Way You Will Be Addressed’. This is a well-known adage. …
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Hotels are complex operations although one may simply see them as ‘just’ selling rooms and food …
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It was Ghana’s second annual National Customer Service Week. There was much excitement in celebrating the …
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Good Customer Service – Let Customers Know You Appreciate Them. Relax and enjoy solving the two …
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This is a special edition as Ghana observes this year’s National Customer Service Week, dubbed NAKOFEST, …
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Hospitality managers want every employee to provide high-quality service to every guest, every time. Just as …