Hospitality managers want every employee to provide high-quality service to every guest, every time. Just as …
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We have been deliberating on customer service; it is more complex than many people think. You …
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Customer service occurs by phone, email, live chat, social media, SMS as well as face-to-face. Regardless …
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At the center of every service is the customer. Last week’s feature was a tease about …
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Services and tourism go hand in hand. Many service organizations rightly believe they can be successful …
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Over the years, I have had a few people nudge me, directing my attention to write …
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The opening statement in the feature ‘Go Green: Awakening to Eco-Tourism’ about two months ago, reads: …
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This call, ‘Awakening to eco-tourism in Ghana’ is closing-in with the Forest circuit. If you have …
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Upper West Region Did you know there are hippos in Ghana? Now that you know, are …
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Paga Many refer to it as Paga Crocodile Pond or Paga Sacred Crocodile Pond. I have …