Welcoming

As I wrap up my series for the year, take a look at the lighthearted cartoons …

The hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language …

We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below. …

Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It …

Have you entered a public space and found it unwelcoming? Stepping into such spaces that feel …

How would your life change if you treated every visitor as a long-lost friend?  What if …