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Education

  • Customer ServiceEducation & Training

    Welcoming Visitors – The Role of Communication Part 2b

    by Egi Gaisie December 12, 2024
    by Egi Gaisie December 12, 2024

    As I wrap up my series for the year, take a look at the lighthearted cartoons …

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  • Customer ServiceEducation & Training

    Welcoming Visitors – The Role of Communication Part 2a

    by Egi Gaisie December 5, 2024
    by Egi Gaisie December 5, 2024

    The hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language …

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  • Customer ServiceEducation & Training

    Welcoming Visitors – The Role of Communication Part 1b

    by Egi Gaisie November 28, 2024
    by Egi Gaisie November 28, 2024

    We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below. …

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  • Editor's PicksTourism

    There’s a Place for You Here – Part 1 final.

    by Egi Gaisie May 23, 2024
    by Egi Gaisie May 23, 2024

    This ends our conversation with Madam Gloria Wilkinson Mensah on careers in aviation. Just some few …

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  • Editor's PicksTourism

    There’s a Place for You Here – Part 1 cont.

    by Egi Gaisie May 16, 2024
    by Egi Gaisie May 16, 2024

    This continues our conversation in the previous post where my Guest, Madam Gloria Wilkinson Mensah didn’t …

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  • Editor's PicksTourism

    There’s a Place for You Here – Part 1

    by Egi Gaisie May 9, 2024
    by Egi Gaisie May 9, 2024

    Did people really go to the airport just to watch planes take off and land? Yes. …

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  • Education & TrainingTourism

    Careers in Hospitality and Tourism – Part 2

    by Egi Gaisie February 1, 2024
    by Egi Gaisie February 1, 2024

    Occasionally, I relocate some plants from my garden into my living room, creating a unique environment …

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  • Education & TrainingSupervisors & Management

    EXCELLENCE IS… Series Part 6c

    by Egi Gaisie May 19, 2022
    by Egi Gaisie May 19, 2022

    Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as …

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  • Education & TrainingSupervisors & Management

    EXCELLENCE IS… Series Part 6b

    by Egi Gaisie May 12, 2022
    by Egi Gaisie May 12, 2022

    The idiom, ‘the devil is in the details’, is more often heard by some of us …

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  • Education & TrainingSupervisors & Management

    EXCELLENCE IS… Series Part 6a

    by Egi Gaisie May 5, 2022
    by Egi Gaisie May 5, 2022

    Two training videos, The Professionals (based on how to plan and sell a successful catering function) …

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Recent Posts

  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1 cont.

    May 8, 2025
  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1

    May 1, 2025
  • Echoes on Ghana’s Hotel Operations: A Company Conceived—Unlocking Opportunities

    April 10, 2025

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GH Hospitality Hub carries the voices of hospitality personnel and students. She creates learning opportunities from concerns and observations made in the industry in Ghana.

Hotel

  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1 cont.

    May 8, 2025
  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1

    May 1, 2025
  • Echoes on Ghana’s Hotel Operations: A Company Conceived—Unlocking Opportunities

    April 10, 2025

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  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1 cont.

    May 8, 2025
  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1

    May 1, 2025
  • Echoes on Ghana’s Hotel Operations: A Company Conceived—Unlocking Opportunities

    April 10, 2025
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GH-Hospitality Hub
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