Perhaps to the relief of many, and obviously to my own relief, this article ends my…
Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as…
Perhaps to the relief of many, and obviously to my own relief, this article ends my…
‘The Way You Dress Is the Way You Will Be Addressed’. This is a well-known adage.…
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th…
Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as…
The idiom, ‘the devil is in the details’, is more often heard by some of us…
Two training videos, The Professionals (based on how to plan and sell a successful catering function)…
It’s been about two and a half years since the book, Careers in the Lodging –Hospitality…
The hospitality and tourism industry is inundated with service situations which require not only top management…
This week’s feature deviates from the norm, to introduce you to a hobby which now tutors…