Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
Are you a Supervisor? There is a Teacher in you! This is the last under the series, “The Image …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
by Egi Gaisie
Management Contract Operations—The Second Key: Performance as Promise Part 2—Resolution and Renewal
by Egi Gaisie
Silence stretched across the room as the staff waited, holding their breaths. Aanani’s gaze swept the …
by Egi Gaisie
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES-PART V
by Egi Gaisieby Egi GaisieFirst-level Supervisors wear many ‘hats’.“Our supervisors can probably have more influence on our productivity, worker absenteeism, …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES- PART IV cont.
by Egi Gaisieby Egi GaisieThe quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES- PART IV.
by Egi Gaisieby Egi GaisieIt takes special people to excel in the hotel industry and SUPER SPECIAL people to be …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -LETTER FROM GUEST TO THE GENERAL MANAGER-PART III
by Egi Gaisieby Egi GaisieWe have established ‘service’ as a PACKAGEÂ and you have carried out some exercises to apply …
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Supervisors & Management
THE IMAGE OF A HOTEL SUPERVISOR: HOW CAN YOU HELP?
by Egi Gaisieby Egi GaisieThis is really not an article.It is a page created for you to apply yourself to …