Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
The quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
by Egi Gaisie
The meeting had ended, but the questions lingered. Yawa-Attah returned to her desk—not to wait, but …
by Egi Gaisie
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES- PART IV.
by Egi Gaisieby Egi GaisieIt takes special people to excel in the hotel industry and SUPER SPECIAL people to be …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -LETTER FROM GUEST TO THE GENERAL MANAGER-PART III
by Egi Gaisieby Egi GaisieWe have established ‘service’ as a PACKAGE and you have carried out some exercises to apply …
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Supervisors & Management
THE IMAGE OF A HOTEL SUPERVISOR: HOW CAN YOU HELP?
by Egi Gaisieby Egi GaisieThis is really not an article.It is a page created for you to apply yourself to …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES-PART II cont.
by Egi Gaisieby Egi GaisieFor the purposes of ensuing discussions, let’s give myself a name… Ms. Tea. This article continues …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES-PART II
by Egi Gaisieby Egi GaisieI applaud you for having come this far with me. From the earlier readings, we have identified our …