Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It …
This begins my first post on education and training in the hospitality industry in Ghana. I …
“Meet Our Management Team: Episode 11 In this episode of Meet Our Management Team, we introduce …
by Egi Gaisie
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th …
by Egi Gaisie
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS: THE TEACHER IN YOU
by Egi Gaisieby Egi GaisieAre you a Supervisor? There is a Teacher in you! This is the last under the series, “The Image …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES-PART V
by Egi Gaisieby Egi GaisieFirst-level Supervisors wear many ‘hats’.“Our supervisors can probably have more influence on our productivity, worker absenteeism, …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES- PART IV cont.
by Egi Gaisieby Egi GaisieThe quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES- PART IV.
by Egi Gaisieby Egi GaisieIt takes special people to excel in the hotel industry and SUPER SPECIAL people to be …
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Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -LETTER FROM GUEST TO THE GENERAL MANAGER-PART III
by Egi Gaisieby Egi GaisieWe have established ‘service’ as a PACKAGE and you have carried out some exercises to apply …