Perhaps to the relief of many, and obviously to my own relief, this article ends my…
The quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of…
Perhaps to the relief of many, and obviously to my own relief, this article ends my…
‘The Way You Dress Is the Way You Will Be Addressed’. This is a well-known adage.…
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th…
The quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of…
It takes special people to excel in the hotel industry and SUPER SPECIAL people to be…
We have established ‘service’ as a PACKAGE and you have carried out some exercises to apply…
This is really not an article.It is a page created for you to apply yourself to…
For the purposes of ensuing discussions, let’s give myself a name… Ms. Tea. This article continues …
I applaud you for having come this far with me. From the earlier readings, we have identified our…