Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
In last week’s feature, I described some characteristics of the spirit of excellence. Did you identify …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
by Egi Gaisie
The meeting had ended, but the questions lingered. Yawa-Attah returned to her desk—not to wait, but …
by Egi Gaisie
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We should all be used to washing our hands more frequently now than we used to, …
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ARE YOU PRACTICING EXCELLENCE? For hotel operations-minded people, the hearing of ‘housekeeping’ sends our minds to …
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Holiday Decorations still up weeks after the event? Do you still have your Christmas decorations up? …
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It’s been a long but refreshing Christmas –New Year break from the blog and I would …
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Education & TrainingSupervisors & Management
GETTING TO KNOW GHATOF:
A conversation with a member
by Egi Gaisieby Egi GaisieDid you know? In nature, birds of the same species often flock together as a safety …