Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
I think I needed a break; I was emotionally drained and physically tired! A friend, an …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
by Egi Gaisie
A memo arrived mid-morning, hand-delivered in a brown envelope with AGL company seal. Twelve clauses, typed …
by Egi Gaisie
Latest News
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Hotel OperationsHousekeepingSupervisors & Management
MY STORY: Redefining ‘clean’ for hotels – Part 2 (final)
by Egi Gaisieby Egi Gaisie‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th …
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Hotel OperationsHousekeepingSupervisors & Management
MY STORY: Redefining ‘clean’ for hotels – Part 2 Cont.
by Egi Gaisieby Egi GaisieMy story: Food hygiene from farm to fork cont. Guests expect safe food service and wholesome …
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Hotel OperationsHousekeepingSupervisors & Management
MY STORY: Redefining ‘clean’ for hotels – Part 2
by Egi Gaisieby Egi GaisieFood preparation businesses in the hospitality sector include hotels, restaurants, cafes, bars, chop bars, our traditional …
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Hotel OperationsHousekeepingSupervisors & Management
MY STORY: Redefining ‘clean’ for hotels – Part 1
by Egi Gaisieby Egi GaisieLOOK CLEAN… SMELL CLEAN… FEEL CLEAN… Until I started inspecting hotel rooms and trying to help …
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 6c
by Egi Gaisieby Egi GaisieEverybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as …