Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
It was Ghana’s second annual National Customer Service Week. There was much excitement in celebrating the …
Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
The change wasn’t loud. It came in the form of new locks. One morning, Musah arrived …
It was Ghana’s second annual National Customer Service Week. There was much excitement in celebrating the …
Good Customer Service – Let Customers Know You Appreciate Them. Relax and enjoy solving the two …
This is a special edition as Ghana observes this year’s National Customer Service Week, dubbed NAKOFEST, …
Hospitality managers want every employee to provide high-quality service to every guest, every time. Just as …
We have been deliberating on customer service; it is more complex than many people think. You …