Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
‘The Way You Dress Is the Way You Will Be Addressed’. This is a well-known adage. …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
by Egi Gaisie
The meeting had ended, but the questions lingered. Yawa-Attah returned to her desk—not to wait, but …
by Egi Gaisie
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Hotels are complex operations although one may simply see them as ‘just’ selling rooms and food …
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It was Ghana’s second annual National Customer Service Week. There was much excitement in celebrating the …
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Good Customer Service – Let Customers Know You Appreciate Them. Relax and enjoy solving the two …
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This is a special edition as Ghana observes this year’s National Customer Service Week, dubbed NAKOFEST, …