Supervisors & Management

It began on September 1, 1987, when Hospitality Associates received its certificate to operate as a …

‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th …

My story: Food hygiene from farm to fork cont. Guests expect safe food service and wholesome …

Food preparation businesses in the hospitality sector include hotels, restaurants, cafes, bars, chop bars, our traditional …

LOOK CLEAN… SMELL CLEAN… FEEL CLEAN… Until I started inspecting hotel rooms and trying to help …

Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as …

The idiom, ‘the devil is in the details’, is more often heard by some of us …

Two training videos, The Professionals (based on how to plan and sell a successful catering function) …

It’s been about two and a half years since the book, Careers in the Lodging –Hospitality …

The hospitality and tourism industry is inundated with service situations which require not only top management …