By 2019, Ghana’s hospitality industry was awakening. A sense of renewal and opportunity hung in the …
Category:
Front Office
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Front OfficeSupervisors & Management
EXPEDITION:
DISCOVERING NEW NORMAL HOTEL PRACTICES
The Front Office
by Egi Gaisieby Egi GaisieMoving towards the front office, another distinct operating department of a hotel, many nostalgic memories cloud my thoughts. This was …
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The hotel front desk is unlike front desks of many businesses normally referred to as the …
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No-one works at a hotel front desk unprepared, right? Right! (and I hope you are agreeing …
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Most noticeable at hotel front desks worldwide are standing front desk agents. Inevitably, throughout my working …