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Egi Gaisie

Egi Gaisie

Egi Gaisie is a hospitality trainer blogger, passionate about bridging the gap between hospitality education/training and the hospitality industry in Ghana. She has been in the industry for more than 25 years. Her industry career is enriched by hands-on work in various positions at operational and management levels in the different departments of hotels.

  • Customer Service

    QUESTIONS OF SERVICE: Part 3 cont.

    by Egi Gaisie September 22, 2022
    by Egi Gaisie September 22, 2022

    We have been deliberating on customer service; it is more complex than many people think. You …

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  • Customer Service

    QUESTIONS OF SERVICE: Part 3

    by Egi Gaisie September 15, 2022
    by Egi Gaisie September 15, 2022

    Customer service occurs by phone, email, live chat, social media, SMS as well as face-to-face. Regardless …

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  • Customer Service

    QUESTIONS OF SERVICE: Part 2

    by Egi Gaisie September 8, 2022
    by Egi Gaisie September 8, 2022

    At the center of every service is the customer.  Last week’s feature was a tease about …

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  • Customer Service

    QUESTIONS OF SERVICE: Part 1

    by Egi Gaisie September 1, 2022
    by Egi Gaisie September 1, 2022

    Services and tourism go hand in hand.  Many service organizations rightly believe they can be successful …

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  • Customer Service

    QUESTIONS OF SERVICE

    by Egi Gaisie August 25, 2022
    by Egi Gaisie August 25, 2022

    Over the years, I have had a few people nudge me, directing my attention to write …

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  • Tourism

    Awakening to Eco-Tourism in Ghana: Sharing My Thoughts

    by Egi Gaisie August 18, 2022
    by Egi Gaisie August 18, 2022

    The opening statement in the feature ‘Go Green: Awakening to Eco-Tourism’ about two months ago, reads: …

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  • Tourism

    Awakening to Eco-Tourism in Ghana: The Forest Circuit

    by Egi Gaisie August 11, 2022
    by Egi Gaisie August 11, 2022

    This call, ‘Awakening to eco-tourism in Ghana’ is closing-in with the Forest circuit. If you have …

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  • Tourism

    Awakening to Eco-Tourism in Ghana: The Savanna Circuit Part 2

    by Egi Gaisie August 4, 2022
    by Egi Gaisie August 4, 2022

    Upper West Region Did you know there are hippos in Ghana? Now that you know, are …

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  • Tourism

    Awakening to Eco-Tourism in Ghana: The Savanna Circuit Part 1 cont.

    by Egi Gaisie July 28, 2022
    by Egi Gaisie July 28, 2022

    Paga Many refer to it as Paga Crocodile Pond or Paga Sacred Crocodile Pond. I have …

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  • Tourism

    Awakening to Eco-Tourism in Ghana: The Savanna Circuit Part 1

    by Egi Gaisie July 21, 2022
    by Egi Gaisie July 21, 2022

    Leaving behind the diverse landscapes spanning from coastal plains to forests, waterfalls and highest peaks of …

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Recent Posts

  • Beyond the Feasibility Report: The Game of Securing Hospitality Investment cont.

    May 29, 2025
  • Beyond the Feasibility Report: The Game of Securing Hospitality Investment

    May 22, 2025
  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 2 (Hurdles Accessing the Past)

    May 15, 2025

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GH Hospitality Hub carries the voices of hospitality personnel and students. She creates learning opportunities from concerns and observations made in the industry in Ghana.

Hotel

  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 2 (Hurdles Accessing the Past)

    May 15, 2025
  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1 cont.

    May 8, 2025
  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 1

    May 1, 2025

Latest News

  • Beyond the Feasibility Report: The Game of Securing Hospitality Investment cont.

    May 29, 2025
  • Beyond the Feasibility Report: The Game of Securing Hospitality Investment

    May 22, 2025
  • A Journey Through Time: Revitalizing Hospitality—The Case of Kunta Hotels – Part 2 (Hurdles Accessing the Past)

    May 15, 2025
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GH-Hospitality Hub
  • Education & Training
  • Hotel Operations
  • Supervisors & Management
  • Gallery
  • About Me
  • Contact Me
  • Disclaimer