A toolkit as defined by a dictionary could mean ‘a set of tools, especially one kept in …
Egi Gaisie
 
	Egi Gaisie
Egi Gaisie is a hospitality trainer blogger, passionate about bridging the gap between hospitality education/training and the hospitality industry in Ghana. She has been in the industry for more than 25 years. Her industry career is enriched by hands-on work in various positions at operational and management levels in the different departments of hotels.
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    Food & Beverage ServiceHotel OperationsHOTEL FOOD AND BEVERAGE SERVICE; PREPARATION FOR EXCEPTIONAL SERVICE PART 1by Egi Gaisieby Egi GaisieIt is very tempting to write about my recent experience as a victim to poor food … 
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    Food & Beverage ServiceHOTEL FOOD AND BEVERAGE SERVICE: THE QUESTION OF TIPPING ed al.by Egi Gaisieby Egi GaisieConfused by the terminologies.. ‘tips’, ‘service charges’, ‘cover charge’ and ‘gratuities’? You are not alone. To … 
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    Food & Beverage ServiceHotel OperationsHOTEL FOOD AND BEVERAGE SERVICE: CREATING THE EXPERIENCEby Egi Gaisieby Egi GaisieThe images on your right and left are traditional symbols depicting the availability of food and … 
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    Food & Beverage ServiceHotel OperationsHOTEL FOOD & BEVERAGE SERVICE: ATTITUDINAL CHANGE FROM THE TOPby Egi Gaisieby Egi GaisieIt is common practice to find hotel food service personnel being hired without any prior professional … 
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    Hotel OperationsKitchenHOTEL KITCHENS: THE SACRED KITCHEN AND ITS FOOD PORTFOLIOby Egi Gaisieby Egi GaisieI cannot end my discussions on hotel kitchens without touching on menus and Ghanaian foods. This … 
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    If you are an ‘insider’, I mean a hotel professional, the signage on the left or … 
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    This is not a popular subject to delve in, but it is necessary. I am therefore … 
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    Irrespective of position, anyone who works in a hotel kitchen must take the orientation of its … 
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    Hotel OperationsKitchenHOTEL KITCHENS: TEMPERATURE AND TEMPER HOT- PART 2by Egi Gaisieby Egi GaisieDelving right into hotel kitchens as ‘temper hot’, unless you have worked in such a kitchen, …