As I wrap up my series for the year, take a look at the lighthearted cartoons …
Tag:
Customer Service
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Customer ServiceEducation & Training
Welcoming Visitors – The Role of Communication Part 2a
by Egi Gaisieby Egi GaisieThe hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language …
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Customer ServiceEducation & Training
Welcoming Visitors – The Role of Communication Part 1b
by Egi Gaisieby Egi GaisieWe continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below. …
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Customer ServiceEducation & Training
Welcoming Visitors – The Role of Communication Part 1a
by Egi Gaisieby Egi GaisieEffective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It …