Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below. …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
by Egi Gaisie
A memo arrived mid-morning, hand-delivered in a brown envelope with AGL company seal. Twelve clauses, typed …
by Egi Gaisie
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Customer ServiceEducation & Training
Welcoming Visitors – The Role of Communication Part 1a
by Egi Gaisieby Egi GaisieEffective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It …
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Customer ServiceEducation & Training
Welcoming Visitors – Creating a Welcoming Environment
by Egi Gaisieby Egi GaisieHave you entered a public space and found it unwelcoming? Stepping into such spaces that feel …
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How would your life change if you treated every visitor as a long-lost friend? What if …
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Education & TrainingTourism
Addressing Your Questions: Insights and Clarifications on ‘Conducting Tours: A Career to Explore’
by Egi Gaisieby Egi GaisieIt looks like we spoke too soon when we thought we had wrapped up our series …
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How do you know you have what it takes for career opportunities knocking on your door? …