Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
A memo arrived mid-morning, hand-delivered in a brown envelope with AGL company seal. Twelve clauses, typed …
We have established ‘service’ as a PACKAGE and you have carried out some exercises to apply …
This is really not an article.It is a page created for you to apply yourself to …
For the purposes of ensuing discussions, let’s give myself a name… Ms. Tea. This article continues …
I applaud you for having come this far with me. From the earlier readings, we have identified our …
This article continues with our objective to establish a common understanding of our work environment, hotels in …
I received a signal to slow down, to allow as many of my readers to ‘get …