Feature Alert: I’ve deviated from our Hotel Management Contract series for a moment to bring you …
The escarpment was quiet. Dry air hung over the compound—like a held breath. A pickup truck …
This is a follow-up design meeting, much was expected from Hospitality Associates. Attendees: Mrs. Akune: Welcome …
by Egi Gaisie
The evening settled gently over Savannah Lodge. The Premium Guest Quiet Zone gleamed with polished wood, …
by Egi Gaisie
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Editor's PicksSupervisors & Management
Management Contract Operations—The Second Key: Prologue—The Lodge Before the Letter
by Egi Gaisieby Egi GaisieSavannah Lodge was built as a gateway to Ghana’s largest wildlife reserve. But years of neglect …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 8—The Transfer of Trust
by Egi Gaisieby Egi GaisieBy the end of the third year, the rhythm had changed. The guesthouse, Fissure Lodge, was …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 7—The Reframing
by Egi Gaisieby Egi GaisieThe meeting had ended, but the questions lingered. Yawa-Attah returned to her desk—not to wait, but …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 6B—The Memo
by Egi Gaisieby Egi GaisieThe days had dragged, each one a reminder of the growing list of unresolved issues. The …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 6A—The Memo
by Egi Gaisieby Egi GaisieA memo arrived mid-morning, hand-delivered in a brown envelope with AGL company seal. Twelve clauses, typed …