Part 2 Learning the Ropes– In the last installment, Yawa-Attah encountered a dissatisfied guest, Mr. Smith, …
Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as …
Part 2 Learning the Ropes– In the last installment, Yawa-Attah encountered a dissatisfied guest, Mr. Smith, …
by Egi Gaisie
‘What a coincidence’, you might say. World Food Safety Day was observed last week, on 7th …
by Egi Gaisie
Latest News
-
-
Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 6b
by Egi Gaisieby Egi GaisieThe idiom, ‘the devil is in the details’, is more often heard by some of us …
-
Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 6a
by Egi Gaisieby Egi GaisieTwo training videos, The Professionals (based on how to plan and sell a successful catering function) …
-
Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 5
by Egi Gaisieby Egi GaisieIt’s been about two and a half years since the book, Careers in the Lodging –Hospitality …
-
Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 4
by Egi Gaisieby Egi GaisieThe hospitality and tourism industry is inundated with service situations which require not only top management …
-
This week’s feature deviates from the norm, to introduce you to a hobby which now tutors …