The meeting had ended, but the questions lingered. Yawa-Attah returned to her desk—not to wait, but …
Category:
Supervisors & Management
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 6B—The Memo
by Egi Gaisieby Egi GaisieThe days had dragged, each one a reminder of the growing list of unresolved issues. The …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 6A—The Memo
by Egi Gaisieby Egi GaisieA memo arrived mid-morning, hand-delivered in a brown envelope with AGL company seal. Twelve clauses, typed …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 5—The Night of First Impressions
by Egi Gaisieby Egi GaisieTickets were sold out.It was an evening to remember at AGL—though remembered differently by everyone who …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 4—Training with Vision—The One-Month Journey
by Egi Gaisieby Egi Gaisie“Marble and steel may create hotels of dazzling beauty but the heart and soul of hotels …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 3—The Welcome, the Word and the Work
by Egi Gaisieby Egi GaisieHospitality Associates devised a strategic orientation plan. First, a 6-day workshop would be held for the …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 2—Selection Surprises
by Egi Gaisieby Egi GaisieFor Hospitality Associates, a hotel management company committed to excellence, recruitment was never just about filling …
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Editor's PicksSupervisors & Management
Management Contract Operations—The First Key: Part 1—The Covenant Begins
by Egi Gaisieby Egi GaisieThe year was 1987. Outside the newly built eight-suite property, neem trees swayed gently in the …
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Editor's PicksSupervisors & Management
The Manager: Hotel Management Contracts 1 cont.
by Egi Gaisieby Egi GaisieIn a hospitality landscape once dominated by retired civil servants and aged caretakers moonlighting as hotel …
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Editor's PicksSupervisors & Management
The Manager: Hotel Management Contracts 1
by Egi Gaisieby Egi GaisieHotel management contracts are formal arrangements between a property owner and a professional management company, where …