We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below. …
Category:
Education & Training
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Customer ServiceEducation & Training
Welcoming Visitors – The Role of Communication Part 1a
by Egi Gaisieby Egi GaisieEffective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It …
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Customer ServiceEducation & Training
Welcoming Visitors – Creating a Welcoming Environment
by Egi Gaisieby Egi GaisieHave you entered a public space and found it unwelcoming? Stepping into such spaces that feel …
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How would your life change if you treated every visitor as a long-lost friend? What if …
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Education & TrainingTourism
Addressing Your Questions: Insights and Clarifications on ‘Conducting Tours: A Career to Explore’
by Egi Gaisieby Egi GaisieIt looks like we spoke too soon when we thought we had wrapped up our series …
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Education & TrainingTourism
A Conversation on Travel Services – Part 2 cont.
by Egi Gaisieby Egi GaisieIf you have been following this series, ‘There’s a Place for you, here’, you must be …
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Travel can have a profound impact on both personal lives and professional careers. Have you had …
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Education & TrainingTourism
A Conversation on Travel Services – Part 1 cont.
by Egi Gaisieby Egi GaisieHost: Let’s delve into your career history. Let’s begin with working with airlines. Guest: I returned …
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Travel Services is a noble profession as it involves helping people explore new destinations, experience different …
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Travel can be exciting. Travelers are about 90% in the mode of anticipation, not just about …