LOOK CLEAN… SMELL CLEAN… FEEL CLEAN… Until I started inspecting hotel rooms and trying to help …
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Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as …
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The idiom, ‘the devil is in the details’, is more often heard by some of us …
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Two training videos, The Professionals (based on how to plan and sell a successful catering function) …
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It’s been about two and a half years since the book, Careers in the Lodging –Hospitality …
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The hospitality and tourism industry is inundated with service situations which require not only top management …
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This week’s feature deviates from the norm, to introduce you to a hobby which now tutors …
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Excellence is…Result-driven I’m assuming the word ‘results’ is close to the heart of many Ghanaians; ‘Election …
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The hospitality industry is our focus this week, having ‘touched’ on hospitality and tourism education and …
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Productivity (hospitality education and training in focus) A reflection: Many of us attending the workshop came …