This begins my first post on education and training in the hospitality industry in Ghana. I …
-
-
Are you a Supervisor? There is a Teacher in you! This is the last under the series, “The Image …
-
First-level Supervisors wear many ‘hats’.“Our supervisors can probably have more influence on our productivity, worker absenteeism, …
-
The quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of …
-
It takes special people to excel in the hotel industry and SUPER SPECIAL people to be …
-
Supervisors & Management
THE IMAGE OF HOTEL SUPERVISORS -LETTER FROM GUEST TO THE GENERAL MANAGER-PART III
We have established ‘service’ as a PACKAGE and you have carried out some exercises to apply …
-
This is really not an article.It is a page created for you to apply yourself to …
-
For the purposes of ensuing discussions, let’s give myself a name… Ms. Tea. This article continues …
-
I applaud you for having come this far with me. From the earlier readings, we have identified our …
-
This article continues with our objective to establish a common understanding of our work environment, hotels in …