Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as …
Category:
Education & Training
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 6b
by Egi Gaisieby Egi GaisieThe idiom, ‘the devil is in the details’, is more often heard by some of us …
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 6a
by Egi Gaisieby Egi GaisieTwo training videos, The Professionals (based on how to plan and sell a successful catering function) …
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 5
by Egi Gaisieby Egi GaisieIt’s been about two and a half years since the book, Careers in the Lodging –Hospitality …
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 4
by Egi Gaisieby Egi GaisieThe hospitality and tourism industry is inundated with service situations which require not only top management …
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 3
by Egi Gaisieby Egi GaisieExcellence is…Result-driven I’m assuming the word ‘results’ is close to the heart of many Ghanaians; ‘Election …
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 2-3
by Egi Gaisieby Egi GaisieThe hospitality industry is our focus this week, having ‘touched’ on hospitality and tourism education and …
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Education & TrainingSupervisors & Management
EXCELLENCE IS… Series Part 2-2
by Egi Gaisieby Egi GaisieProductivity (hospitality education and training in focus) A reflection: Many of us attending the workshop came …
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YEN ARA ASAASE NI – BY DR. EPHRAIM AMU In Pictures GOD BLESS OUR HOMELAND GHANA …
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Education & TrainingSupervisors & Management
GETTING TO KNOW GHATOF:
A conversation with a member
by Egi Gaisieby Egi GaisieDid you know? In nature, birds of the same species often flock together as a safety …