The Unwavering Integrity of Yawa-Attah: Yawa-Attah consistently refused to accept tips, creating a complex dynamic within …
Category:
Education & Training
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Education & TrainingHotel Operations
Echoes on Ghana’s Hotel Operations: The Genesis—The Unwavering Integrity
by Egi Gaisieby Egi GaisieThe Learning Curve: The narrative under ‘Encountering the Night Shift’ finds Yawa-Attah plunged into a night …
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Education & TrainingHotel Operations
Echoes on Ghana’s Hotel Operations: The Genesis—The Learning Curve
by Egi Gaisieby Egi GaisieBeyond Learning the Ropes: In the last installment Yawa-Attah faced a traumatic experience when Mr. Pascal, …
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Education & TrainingHotel Operations
Echoes on Ghana’s Hotel Operations: The Genesis—Beyond the Ropes
by Egi Gaisieby Egi GaisiePart 2 Learning the Ropes– In the last installment, Yawa-Attah encountered a dissatisfied guest, Mr. Smith, …
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Education & TrainingHotel Operations
Echoes on Ghana’s Hotel Operations: The Genesis—Learning the Ropes (Part 2)
by Egi Gaisieby Egi GaisieLearning the Ropes Part 1: In the last installment, Yawa-Attah undertook a successful tutelage under the …
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Education & TrainingHotel Operations
Echoes on Ghana’s Hotel Operations: The Genesis—Learning the Ropes (Part 1)
by Egi Gaisieby Egi GaisieThe Beginning: In the last installment, Yawa-Attah faced the disappointment of not gaining admission to pursue …
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Education & TrainingHotel Operations
Echoes on Ghana’s Hotel Operations: The Genesis—The Beginning
by Egi Gaisieby Egi GaisieThis is the unfolding story of how a hotel management company in Ghana, “Emerald Hospitality Group”, …
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Greetings and Happy New Year to all my cherished readers! I have spent the past seven …
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Customer ServiceEducation & Training
Welcoming Visitors – The Role of Communication Part 2b
by Egi Gaisieby Egi GaisieAs I wrap up my series for the year, take a look at the lighthearted cartoons …
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Customer ServiceEducation & Training
Welcoming Visitors – The Role of Communication Part 2a
by Egi Gaisieby Egi GaisieThe hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language …