Part 2 Learning the Ropes– In the last installment, Yawa-Attah encountered a dissatisfied guest, Mr. Smith, …
-
-
Education & TrainingHotel Operations
Echoes on Ghana’s Hotel Operations: The Genesis—Learning the Ropes (Part 2)
Learning the Ropes Part 1: In the last installment, Yawa-Attah undertook a successful tutelage under the …
-
Education & TrainingHotel Operations
Echoes on Ghana’s Hotel Operations: The Genesis—Learning the Ropes (Part 1)
The Beginning: In the last installment, Yawa-Attah faced the disappointment of not gaining admission to pursue …
-
This is the unfolding story of how a hotel management company in Ghana, “Emerald Hospitality Group”, …
-
Greetings and Happy New Year to all my cherished readers! I have spent the past seven …
-
As I wrap up my series for the year, take a look at the lighthearted cartoons …
-
The hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language …
-
We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below. …
-
Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It …
-
Have you entered a public space and found it unwelcoming? Stepping into such spaces that feel …