HOUSEKEEPING: YOUR ATTITUDE IS SHOWING PART 2

Egi GaisieJanuary 30, 20170996 views

Careless hanging of window curtain

Where is the sense of security when a guest enters this room?

A dead cockroach on a well laid bed

A bed laid with one bed sheet

Inappropriate clothes hangers

Molds developing in wardrobe drawer which also holds loose fittings

An empty refrigerator in guestroom

Toilet roll ‘stuffing’ for a leaking A/C

A broken tile in the shower cubicle

Molds around shower tray

T-roll placed on the cistern. A blue lit bathroom

Untidy finish of plumbing works

Making a good first impression on guests and sustaining it begins with the hotels’leadership.

Hotel leadership betrays itself and unfortunately, housekeeping operational personnel often bear the brunt.