THE IMAGE OF HOTEL SUPERVISORS -DEMANDS & UNIQUE CHALLENGES- PART IV cont.
The quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of…
The quality of interactions between guests and hotel personnel are influenced by the skills, attitudes and knowledge of…
It takes special people to excel in the hotel industry and SUPER SPECIAL people to be…
We have established ‘service’ as a PACKAGE and you have carried out some exercises to apply…
This is really not an article.It is a page created for you to apply yourself to…
For the purposes of ensuing discussions, let’s give myself a name… Ms. Tea. This article continues …
I applaud you for having come this far with me. From the earlier readings, we have identified our…
This article continues with our objective to establish a common understanding of our work environment, hotels in…
This article, a three-part series, seeks to establish a common understanding of our work environment, hotels in…
The year began with a teaser; refer posting of 11th January. A ‘Welcome’ page drew readers’…
“Workers don’t work and Supervisors don’t supervise.” I have heard the above statement made about personnel…