The Blueprint of Hotels: The Case of Palm Grove Hotel Front Office
By 2019, Ghana’s hospitality industry was awakening. A sense of renewal and opportunity hung in the…
By 2019, Ghana’s hospitality industry was awakening. A sense of renewal and opportunity hung in the…
Moving towards the front office, another distinct operating department of a hotel, many nostalgic memories cloud my thoughts. This was…
The hotel front desk is unlike front desks of many businesses normally referred to as the…
No-one works at a hotel front desk unprepared, right? Right! (and I hope you are agreeing…
Most noticeable at hotel front desks worldwide are standing front desk agents. Inevitably, throughout my working…