Brief: This is a continuation of a conversation we began with Ms. Dzokoto, an HR practitioner.…
Having spent the initial years of my hotel career in various hotel operational positions (front office…
These are extraordinary times…and there is no reference book to guide us out from the happenings…
I received a signal to slow down, to allow as many of my readers to ‘get…
Observing the growing interest on this platform, it has become necessary to push the pause button…
This is a continuation of discussions between Egi Gaisie, a Hotel Educator/Trainer with Kodjo Hazel a former…
Egi Gaisie, a Hotel Educator/Trainer, talks with Kodjo Hazel a former Human Resource Manager of Golden…
The first hotel I worked in was big, at least by Ghanaian standards; 166 rooms. It…
The hotel front desk is unlike front desks of many businesses normally referred to as the…
No-one works at a hotel front desk unprepared, right? Right! (and I hope you are agreeing…