Echoes on Ghana’s Hotel Operations: The Genesis—The Beginning
This is the unfolding story of how a hotel management company in Ghana, “Emerald Hospitality Group”,…
This is the unfolding story of how a hotel management company in Ghana, “Emerald Hospitality Group”,…
Greetings and Happy New Year to all my cherished readers! I have spent the past seven…
As I wrap up my series for the year, take a look at the lighthearted cartoons…
The hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language…
We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below.…
Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It…
Have you entered a public space and found it unwelcoming? Stepping into such spaces that feel…
How would your life change if you treated every visitor as a long-lost friend? What if…
It looks like we spoke too soon when we thought we had wrapped up our series…
If you have been following this series, ‘There’s a Place for you, here’, you must be…