QUESTIONS OF SERVICE: Part 3
Customer service occurs by phone, email, live chat, social media, SMS as well as face-to-face. Regardless…
Customer service occurs by phone, email, live chat, social media, SMS as well as face-to-face. Regardless…
At the center of every service is the customer. Last week’s feature was a tease about…
Services and tourism go hand in hand. Many service organizations rightly believe they can be successful…
Over the years, I have had a few people nudge me, directing my attention to write…