Welcoming Visitors – The Role of Communication Part 2b
As I wrap up my series for the year, take a look at the lighthearted cartoons…
As I wrap up my series for the year, take a look at the lighthearted cartoons…
The hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language…
We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below.…
Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It…
Have you entered a public space and found it unwelcoming? Stepping into such spaces that feel…
How would your life change if you treated every visitor as a long-lost friend? What if…
Over the years, I have had a few people nudge me, directing my attention to write…
It was Ghana’s second annual National Customer Service Week. There was much excitement in celebrating the…
Good Customer Service – Let Customers Know You Appreciate Them. Relax and enjoy solving the two…