MY STORY: Redefining ‘clean’ for hotels – Part 1
LOOK CLEAN… SMELL CLEAN… FEEL CLEAN… Until I started inspecting hotel rooms and trying to help…
Egi Gaisie is a hospitality trainer blogger, passionate about bridging the gap between hospitality education/training and the hospitality industry in Ghana. She has been in the industry for more than 25 years. Her industry career is enriched by hands-on work in various positions at operational and management levels in the different departments of hotels.
LOOK CLEAN… SMELL CLEAN… FEEL CLEAN… Until I started inspecting hotel rooms and trying to help…
Everybody likes pleasant surprises. They are the ‘bonus points’ of service. Most of them come as…
The idiom, ‘the devil is in the details’, is more often heard by some of us…
Two training videos, The Professionals (based on how to plan and sell a successful catering function)…
It’s been about two and a half years since the book, Careers in the Lodging –Hospitality…
The hospitality and tourism industry is inundated with service situations which require not only top management…
This week’s feature deviates from the norm, to introduce you to a hobby which now tutors…
Excellence is…Result-driven I’m assuming the word ‘results’ is close to the heart of many Ghanaians; ‘Election…
The hospitality industry is our focus this week, having ‘touched’ on hospitality and tourism education and…
Productivity (hospitality education and training in focus) A reflection: Many of us attending the workshop came…