Echoes on Ghana’s Hotel Operations: The Genesis—Learning the Ropes (Part 2)
Learning the Ropes Part 1: In the last installment, Yawa-Attah undertook a successful tutelage under the…
Egi Gaisie is a hospitality trainer blogger, passionate about bridging the gap between hospitality education/training and the hospitality industry in Ghana. She has been in the industry for more than 25 years. Her industry career is enriched by hands-on work in various positions at operational and management levels in the different departments of hotels.
Learning the Ropes Part 1: In the last installment, Yawa-Attah undertook a successful tutelage under the…
The Beginning: In the last installment, Yawa-Attah faced the disappointment of not gaining admission to pursue…
This is the unfolding story of how a hotel management company in Ghana, “Emerald Hospitality Group”,…
Greetings and Happy New Year to all my cherished readers! I have spent the past seven…
As I wrap up my series for the year, take a look at the lighthearted cartoons…
The hospitality industry focuses on customers/guests and depends on good communication to keep them happy. Language…
We continue with the interpretation of services guests receive from hospitality facilities. Consider the extract below.…
Effective communication is vital in welcoming visitors to tourist sites, hospitality facilities, and other destinations. It…
Have you entered a public space and found it unwelcoming? Stepping into such spaces that feel…
How would your life change if you treated every visitor as a long-lost friend? What if…